It’s been around since 2006 and most major retailers who offer recurring payments by card use it. All companies that subscribe must adhere to the Payment Card Industry Security Standards to ensure the stored data is protected. It sounds ominous, but the idea is to save retailers – and customers – the hassle of recurring payments being declined when a registered card has expired. This allows subscribing merchants to receive automatic updates to cardholder account information, including account numbers and expiry dates. None of us, it seems, were aware of VAU – Visa Account Updater. NatWest’s press office agrees that this is “odd” and Amazon’s has to do some digging. I find it quite worrying that Amazon could get my new bank card details before I had them. I rang Visa and was promptly redirected back to NatWest. I rang my bank, NatWest, and it told me that I should speak to Visa. When it arrived, I asked my mum to open the letter on my behalf, and it turned out the last four digits and the expiry date matched the card on my Amazon account. I knew that my bank was due to send a new card to my mum and dad’s address and planned to collect it when I visited at Christmas.
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